Shipping policy


SHIPPING

  • We currently do not ship outside of Angeles City / Pampanga area. Should you require your order to be shipped, kindly reach out to us through email roastery578@gmail.com for a detailed discussion.

  • By default, we ship our items via J&T, Xpost or LBC.

  • Additional shipping fee is charged on top of the total purchased amount unless stated otherwise.

  • Shipping rates may vary depending on the item size, weight and number of products purchased.

  • Orders are ideally shipped in a L 18 x W 12 pouch with a maximum capacity of 6 250 gram packs for the best rates.

  • We work closely with our partners to get your order to you the soonest time possible.

  • You will receive your tracking number through email or SMS once our logistics partner have processed your order for delivery.

  • Delivery depends on location but generally takes 3-7 business days (Weekends and Holidays not included)
  • Day 1 count starts next business day.

  • Kindly keep your tracking number to monitor the status of your order.


 CASH ON DELIVERY

  • We currently do not offer COD on our website. We do offer online orders for in-store pickup.

 CASH ON PICKUP (In-Store Pickup)

  • You can place an order on our website for in-store pickup. Preparation of your order is done within 4 hours.
  • Show confirmation details such as order number to our staff when you arrive at the store to facilitate your pickup.
  • You can leave a note when placing your order through our website or contact us through email or our Facebook page

Need more help? Contact us at roastery578@gmail.com or message us on our social media pages.